Will office buildings ever be the same? Empire State offers clues

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NEW YORK: The Empire State Building has been a symbol of America's economic might for almost 90 years. Of late, it's also become a symbol of its struggle with the coronavirus.

The once jam-packed 102 stories of the 1,454 ft (443m) Art Deco skyscraper sit mostly empty in a city in shock from the country's worst outbreak of COVID-19. Its spire has been lit up with red-and-white flashes to honor emergency workers, a siren in Midtown Manhattan.

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A week into New York's second phase of post-lockdown re-opening, dozens of the companies with office space in one of the world's most famous buildings are trying to figure out when, how – even whether – to come back.

The same quandary is being played out across the United States, and the world. Something so normal as working in a big office block has abruptly become almost unimaginable for many.

The June 22 reopening allowed office buildings to invite tenants back, as long as maximum occupancy stayed below 50per cent. But most companies based in the Empire State Building, which range from tech firms like LinkedIn Corp and luxury watch brand Bulova to nonprofits like the World Monuments Fund, have opted to extend work-from-home arrangements.

Based on a tenant poll, management expected just 15per cent to 20per cent of the building's usual 15,000 worker population to return at the second phase of reopening.

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Yet even among those who plan to maintain a presence when the time comes, few expect to ever return to a workplace like the one they knew before coronavirus, according to Reuters interviews with several people who work or run companies there.

Global Brands Group , which owns the likes of Calvin Klein, signed a 15-year lease for six floors of office space in 2011 but has already told employees based in New York that they will never be required to come back to the office.

The allure of working in "unbelievable corporate headquarters" has been dulled by the pandemic, Rick Darling, chief executive of the apparel and marketing firm, told Reuters.

"I think they become less important," he said. "If your people are dispersed, really the performance of your company becomes the prestige point."

The company has not yet made any decisions on office space and will need showrooms for fashion launches, Darling said.


Such shifting attitudes could spell trouble for Empire State Realty Trust Inc , which owns and manages the building, as well as for other major commercial real-estate companies across the city and beyond.

New York City office property values have likely fallen 10per cent during the pandemic, said Daniel Ismail, lead analyst at real-estate research firm Green Street Advisors.

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Empire State Realty shares are down nearly 53per cent since the end of 2019, versus a 25per cent fall this year in the FTSE Nareit Equity Office index which tracks office real estate investment trusts (REITs).

Ismail pointed to pressuring factors for the company, including the COVID-19 shutdown of the Empire State Building's observatory – a tourism magnet that last year generated more than a fifth of revenue for the group, which also has other office and retail spaces across the city.

Even so, CEO Anthony Malkin remains optimistic.

His family has been involved with the Empire State Building since the 1960s, and he is convinced its status as a flashy piece of the New York skyline will outlast the temporary, if painful, impact of the coronavirus.

"Since COVID, we've only had people sign leases, we haven't had anyone move out," Malkin said in an interview, noting that Starbucks Corp signed a lease for three floors on March 15. "In a post-COVID treatment, vaccine, herd-immunity world, everything's going to go back to the way it was."

Empire State Realty drew down US$550 million from a revolving credit facility the in the first quarter to make sure it would have cash on hand if tenants fell behind on payments, but so far it has received the bulk of dues.

April rent collection dropped to 73per cent initially but rebounded to 83per cent by June 1, according to an investor presentation. The company offered deferral to a small portion of tenants which helped keep overall occupancy stable at around 96per cent.


Some tenants say they have no intention of leaving.

For instance, Shutterstock Inc , which signed an 11-year lease in 2013, is following orders from authorities about when and how to return, said Heidi Garfield, the company's general counsel and interim chief human resources officer.

The creative content platform has 85,000 square feet, with an open-plan layout that includes a large café, a library, a terrace, an exercise studio and lounge areas. Before coronavirus, employees' main gripes were when taps for cold-brew coffee or kombucha went down, Garfield said.

Officials from smaller non-profit tenants like the Human Rights Foundation and Human Rights Watch said the iconic building lends credibility with donors and potential partners, regardless of where staff work.

"Being in the Empire State Building was a solid component of our reputation," said Human Rights Foundation President Thor Halvorssen. "People immediately assume that you're solvent and you're real and you're happening."

But other tenants are less confident. Unsure what the future of work might look like, they questioned whether it Read More – Source