More Indian tourists want to visit Phuket but limited airport slots make it impossible

PHUKET, Thailand: For many Indian tourists, the popular resort island of Phuket has recently become ..

PHUKET, Thailand: For many Indian tourists, the popular resort island of Phuket has recently become more attractive than ever before. Within four to five hours, they can now fly to the Pearl of the Andaman Sea directly from India, without a stopover in the capital Bangkok or other countries such as Singapore or Malaysia.

Since October last year, Indian low-cost air carriers have operated direct flights between Phuket and three major cities – New Delhi, Mumbai and Bangalore. The result is a big jump in the number of Indian visitors to the popular Thai province – from about 61,000 in 2017 to more than 236,000 in the first nine months of 2019.



Key players in Thailands tourism industry expect the number to keep surging even further as Indian airlines have expressed interest in adding more direct flights between Phuket and other Indian cities. But despite the growing demand, the islands single-runway airport can only accommodate a limited number of direct flights between India and Phuket.

“The Indian market is growing very fast and direct flights have had a big impact. They make it easy for people to travel. Travellers dont want a stopover nowadays. But the problem is the limited airport slots in Phuket,” said president of the Phuket Tourism Association Bhummikitti Ruktaengam.

Currently, 33 flights are operated weekly by Indigo and the fourth fastest-growing airline in the world, Go Air.

In 2018, some 95,000 Indian travellers visited Phuket. By September this year, the number has already exceeded 236,000, according to the Phuket Immigration Office. (Photo: Pichayada Promchertchoo)



For local business operators, the limited airport slots pose a looming challenge that could damage a vulnerable economy that has suffered from a recent drop in Chinese tourists, following a boat tragedy that killed 47 Chinese last year.

A significant increase in Indian visitors to the resort island has been visible since 2018 when the Thai government introduced a temporary visa-on-arrival fee exemption scheme for Indian tourists.

With a loss in income from the Chinese exodus, business operators in Phuket have welcomed the new Indian wave with open arms.

“So many new Indian restaurants have opened and more are opening, also Bollywood bars and clubs,” said Divan Mydeen, who owns three restaurants in the popular Patong beach area.

Madras Cafe is one of several Indian restaurants in Phuket. Its third branch in Patong was opened recently as numbers of Indian visitors to the resort island continue to grow. (Photo: Pichayada Promchertchoo)

Compared to a couple of years ago, Patong now offers more services catering to the growing Indian market – from Bollywood clubs and bars to Indian restaurants. Tourists – Indian or otherwise – often come to entertainment venues in Patong, where they can dance to Hindi music or see Indian belly dance shows.

“Direct flights from India help our restaurant but the competition is also fierce,” said Sudarat Panmeesee from Kohinoor Indian Restaurant in Patong.

There are many Indian restaurants these days and they slash their prices to attract customers. In Patong alone, we have at least 15 Indian eateries, up from five places a few years ago. We have many competitors.

One of them is Mydeens Madras Cafe, which welcomes about 1,000 customers a day. The business has recently opened its third branch near Patong beach as the number of Indian visitors continue to surge.

“Its dramatically increasing,” Mydeen told CNA. “The number of our customers has increased by 30 to 40 per cent after the visa fee exemption.”


The rapid emergence of Indian tourists in Phuket came at the right time. Since last year, a dramatic change has swept over the southern island.

On Jul 5, 2018, Phoenix PC Diving – a tourist boat carrying 89 tourists and 12 crew members – capsized in a raging storm before sinking off Phuket, along with 47 victims trapped inside. They included parents, children and elderly travellers – all tourists from China. It was one of the worst maritime disasters in Thai history, and its consequences have been far-reaching.

The salvaged vessel of Phoenix PC Diving, which capsized and sank off the popular resort island Phuket on July 5, 2018, killing 47 Chinese tourists. (Photo: Pichayada Promchertchoo)

China may still remain the biggest source of visitors in Phuket but a large number of them have opted for other overseas destinations such as Myanmar, Cambodia and Vietnam. In the first half of 2019, data from the Phuket Immigration Office showed a drop in Chinese tourists by more than 20 per cent from the same period last year.

“The Chinese market in Phuket is changing from big tour groups to frequent individual travellers – FITs – and thats very good. Still, the FIT number has yet to compensate for the missing tour groups,” Bhummikitti told CNA.

“So we evaluated new replacement markets, which must be close enough to Thailand, about four to five hours flight maximum. One of them is Vietnam and the other is India,” he added. “Go Air is very active and wants to open direct routes in more cities.”

Indian visitors enjoy their afternoon on Phuket's popular Patong beach. (Photo: Pichayada Promchertchoo)

Despite the limitations, the Indian market has grown exponentially over the past year. In 2017, the Phuket Immigration Office recorded 60,984 Indian visitors to the province. The number went up to 95,207 in 2018.

Between January and September this year, the number of visitors from India surged to 236,321. The number is expected to reach 300,000 by the end of December, according to the Phuket Tourism Association.

“Its still an early stage for the Indian market. They are still exploring Phuket. Overall, we believe theyll help improve the local economy. Some may have spending concerns but for the luxury group, its limitless,” Bhummikitti said.

The arrivals of Indian nationals recorded by Phuket's Immigration Office have increased dramatically since the beginning of 2019. (Illustration: Rafa Estrada)

Still, local tourism operators are worried. If no more airport slots are given to India soon, Phukets economy could miss an opportunity to grow substantially and recover frRead More – Source

You may also like